Email Support
Sales, comments or suggestions
Please email us at info@mypurewater.com for sales, comments, or suggestions. (*Please whitelist our email address or check your spam folder if you don’t hear back from us) Please provide as many details about your issues below.
Troubleshooting Request
Order Parts
Order parts online for all of our current water distillers and some past distillers. Not sure which part you need? Email technical support at info@mypurewater.com.
Download Product Manuals
Do you want to download a manual for your water distiller? Click here to see a list of manuals.
Online Warranty Cards
Fill out your warranty card instantly.



