1. Check on Your Order Status
Check on your order status
Please note that distillers are shipping in 4-6 weeks from the order date due to supply chain issues.
2. Troubleshooting
View the troubleshooting guide HERE.
Email us at: info@mypurewater.com
*Check your spam folder if you don’t hear back within 24 hours.*
3. Order Parts
Order parts online for all of our current water distillers and some past distillers.
4. Get Product Manuals
Do you want to download a manual for your water distiller? Click here to see a list of manuals.
5. Fill Out Online Warranty Cards
Fill out your warranty card instantly.
