Support & Troubleshooting Please complete the form with as much detail as possible.This helps our team respond more thoroughly and efficiently. We strive to respond to all requests within 24 business hours (MondayโFriday). Support Request InstagramThis field is for validation purposes and should be left unchanged.Name(Required) First Last Email(Required) Enter Email Confirm Email PhoneModel of DistillerSelect ModelMini ClassicMidi ClassicMega ClassicAquaNui CTAquaNui 8GAquaNui 10GAquaNui 12GOtherOther (if other was selectedSerial Number of MachineThis speeds up service significantly. You will find your serial number on the back of your water distiller.Issue(Required)Please describe the issue in as much detail as possible. Providing complete information helps us resolve your issue more quickly.What Have You Tried So Far?If youโve already tried any troubleshooting steps, please let us know what you tried and what the results were. Δ